FAQ

How secure is my personal information?

Epic Gifts adheres to highest industry standards in order to protect your personal information with the best security solutions.
Your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology),which is widely used on the Internet for processing payments safely.

What is your return policy?

Please visit https://www.iwantepicgifts.com/pages/return-policy

How long does delivery take?

Please allow 10-15 business days (average) for the items to arrive.
If your order hasn’t arrived in the estimated delivery times, please contact our support team at contact us page or leave a message on the online chat.

Do you deliver products internationally?

Epic Gifts ships products worldwide every day. Shipping is available for most countries around the world.

I've placed an orders with multiple items recently, can I combine them into one package?

Since we have several different warehouses worldwide, not all items are stored in one place. When you order multiple items at a time, each item will be shipped out separately.

I entered my shipping information wrong, can i modify the shipping information? 

If the order has not been shipped you can change the shipping address. Please visit the contact us page. 

https://www.iwantepicgifts.com/pages/contact-us